**Job Overview:**
The Store Manager is responsible for leading and directing Jeremiah’s People, Operations and Financials of their location. This includes the development of their team, guest satisfaction, serving quality products, delivering 5-Star Service, the financial performance of the business, store marketing initiatives, maintaining safety and cleanliness standards, inventory, food cost and labor controls, and providing a positive work environment and culture.
Essential Functions:
Operational Leadership in the Three Areas of Focus:
People:
· Provide leadership and development for all Squad Members.
· Ensure store staffing levels are being met and maintained based on seasonality and business needs.
- Review employee applications, complete interviews and onboard new Squad Members
- Prepare Team Members’ schedules within established labor standards.
- Foster a healthy and collaborative team environment.
- Work with the Training and Human Resources departments to ensure Team Members are trained according to Brand Standards and Core Values.
- Coach and counsel Team Members and prepare disciplinary action as required following the Progressive Discipline Policy.
- Complete and conduct Team Member performance evaluations.
- Foster growth by providing leadership, guidance, and clear direction in areas of People, Operations and Financials.
- Ensure accountability of all Squad Members.
Operations:
- Lead the daily operations to ensure all aspects of the business meet established performance and profitability goals.
- Ensure Service Standards are followed according to Core Values.
- Identify ways to improve guest service experience.
- Be visible on the floor, particularly during peak business.
- Ensure par levels for supplies and equipment are maintained; replenishing shortages or additional items as needed.
- Ensure Standards and Policies are followed.
- Ensure the work environment is safe, secure, and healthy by following and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; maintaining the patio, walkways and parking lot.
- Maintain knowledge of the menu, Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge and ensuring the Team Members are knowledgeable in all areas as well.
Financials:
· Management of financials through daily, weekly, monthly budgets.
· Ensure food and labor costs are managed and controlled; minimize waste, ensure products are prepared according to Brand Standards.
- Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures, and community marketing initiatives.
- Identify marketing strategies to increase cover counts and profitability.
- Build strategic partnerships and relationships within the community
- Conduct Local Store Marketing within their community to build brand awareness and sales
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Experience and Qualifications:
- Minimum of 2 years of general management experience in full-service, casual or quick-service restaurant or retail.
- Food Safety Manager Certification required. (Can be obtained after being hired.)
- Experience in event planning, B2B partnerships/sales preferred.
- Proven track record of finding and keeping great talent.
Skills:
- Effective communication with individuals at all levels including guests, Team Members, Area Manager, leadership team, vendors and other individuals you may come in contact with.
- Ability to provide guest satisfaction, service excellence and problem resolution.
- Ability to effectively lead, manage and motivate Team Members.
- Ability to direct and drive performance and follow up with corrective action as required.
- Ability to prioritize, organize work assignments, delegate work, focus attention to details.
- Clear thinker, conflict resolution, exercising good judgment in decision making.
- Determine training needs and facilitate as required.
- Financial acumen to prepare schedules, watch labor costs, inventory control, purchasing and ordering, sales reports, etc.
- Must be proficient in Microsoft Office. (Word, Excel, Outlook)
Job Type: Full-time
Job Type: Full-time
Pay: $35,000.00 - $38,000.00 per year
Benefits:
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Alpharetta, GA 30005 (Required)
Ability to Relocate:
- Alpharetta, GA 30005: Relocate before starting work (Required)
Work Location: In person