Job Summary:
We are seeking a skilled Spa Manager to oversee our spa operations and ensure excellent customer service. The ideal candidate will have a passion for the beauty and wellness industry and possess strong leadership skills.
Duties:
- Manage day-to-day operations of the spa, including staff scheduling, inventory management, and customer service
- Develop and implement strategies to drive sales and meet revenue targets
- Interview, hire, train, and supervise spa staff
- Monitor and maintain quality of services provided to clients
- Handle customer inquiries, complaints, and feedback in a professional manner
- Ensure compliance with health and safety regulations
- Oversee retail sales within the spa
Skills:
- Strong administrative skills to manage daily operations effectively
- Exceptional customer service abilities to ensure client satisfaction
- Proficiency in cash handling procedures for transactions within the spa
- Knowledge of retail math for inventory management and sales tracking
- Ability to market spa services to attract new clients and retain existing ones
- Experience in managing budgets, buying supplies, and controlling costs
- Proficient in interviewing and training staff members
- Previous experience in retail management is a plus
- Knowledge of wireless sales techniques would be beneficial
This position offers a competitive salary along with opportunities for career growth in the beauty and wellness industry. If you have a passion for creating exceptional spa experiences and possess the required skills, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person