Cree Lighting is an LED lighting pioneer known for being first – first to bring LED lighting to the masses, first to deliver no compromise white light, and first to offer a sensor-integrated intelligent lighting platform with the push of a button. Our innovative LED solutions are designed for indoor, outdoor and intelligent lighting applications. Our cutting-edge technology delivers reliable performance and value beyond light for office and industrial buildings, schools and universities, municipalities, automotive dealerships, healthcare facilities, and more.
SUMMARY: Provides support to the Shipping Department and Customer Service. Ensures accuracy of shipping orders by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
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Support needs from 10AM-6PM.
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Position specific tasks include: Route orders; print and collate paperwork for shipping; contact specialty carriers to schedule freight pickups; invoice shippers; internal customer contact; export documentation; specialized & International carrier quotes & coordination; aid purchasing in returns to suppliers; shipment tracing and problem resolution; assists with address reconsignments, backorders, order releases.
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Investigate customer service issues including overages, damages, shortages, missing shipments; works with customer service, carriers and other department to research and resolve problems and process claims; damage calls from carriers.
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Stock office supplies.
EDUCATION and/or EXPERIENCE:
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High School diploma or general education degree (GED)
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Minimum 1-2 years of direct experience or two years of relevant experience
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Knowledge in transportation and import/export preferred
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Proficient with Microsoft Office
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Customer service training a plus
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
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Sit at a computer or desk for extended periods of time
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Frequent walking through the department/building
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Use hands/arms to operate required equipment and repetitive motion activities
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Lift objects up to 50 pounds with or without assistance
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Bend, stoop or crouch while performing daily activities of the job
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Effective verbal and written communications skills
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Ability to work in a noisy environment
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Ability to work in an environment with fluctuating temperatures
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Onsite work location
We have an outstanding benefits package that starts DAY ONE! We offer medical, dental, vision, and 401K with match! We are values-based organization that seeks people that integrate with our culture and grow with the business over time.
Cree Lighting is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state or local laws. We realize that providing a culture that represents a diverse background and skillset only makes us a brighter place to work.