Asset Protection Team Lead Responsibilities
People
- Conduct daily team huddles with both teams
- Connect with your team on assignments, priorities, area performance, cross-training, and feedback
- Review schedules and support coverage gaps of AP Ops and AP Service teams, and AP Investigators in the absence of an AP Ops Coach
- Support Store Manager, AP Ops Coach, and Asset Protection team
- Partner with AP Ops Coach to fulfil any hiring opportunities
AP Operations Team
- Follow up to backroom areas being set up correctly with routine controls in place, such as vendor badges/processes, and safety practices in place
- Confirm invoices/bill of ladings from Garden Center, ACC, etc. are being provided to AP Ops TA daily
- Follow up to unfinalized ASNs
- Follow up to the high-ticket receiving process execution
- Drive associates to file warehouse damages in the Receiving App
- Verify Wave/BPM Tasks are answered timely
- Follow up to receiving end of day activities
- Complete donations and disposal cartons
- Follow up to donations being shipped timely
- Support associates in selecting the first option adherence rate in Claims App
- Audit donation and disposal cartons
- Conduct Box Audits
- Follow up to open claims and unprocessed Walmart.com orders
- Confirm Hazwaste compliance measures are completed
- Follow up to returns being brought from the Service Desk back to Claims
- Review Salesfloor clearance areas and confirm salesfloor associates are processing CVP and disposal actions in the Claims app
AP Service Team
- Follow up to vestibule cleanliness, spill cleanup, and mat program usage
- Follow up to removing Merchandise Protection devices from products at the entrance, and getting those devices back to be used again
- Follow up to Service Team interacting and communicating with the AP Investigator(s)
- Support Greet. Help. Thank. practices at the front door
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Work Location: In person