We are looking for someone very professional and organized. There is a chance to move into management position as well. This position is meant to eventually become Office Manager with increased pay. (PLEASE DO NOT CALL BY PHONE, WE PREFER TO CALL YOU)
Duties include but not limited to:
- Answering phone calls and speaking to consumers about the PRP program.
- Checking voicemails and email regularly throughout the day.
- Maintaining and updating charts/records for patients
- Communicate with field and office staff about upcoming closures, therapy days, and early dismissals.
- Confirming Schedule with Therapists and Coordinating with field staff of said schedule weekly.
- Scheduling appointments for current Consumers and new Intakes as well.
- Confirm new intakes are serviceable for PRP or are currently enrolled in another PRP and needs to be discharged from Prior PRP via Optum.
- Creating lists for Social Workers to prioritize IRPs for upcoming authorizations.
- Audit Consumer Charts regularly to make sure all documentation is up to date and in chart.
- Assist Office Staff and Field Staff in faxing necessary documents for Consumer's and confirming it was received.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Doctor's Office: 2 years (Required)
Ability to Relocate:
- Catonsville, MD 21228: Relocate before starting work (Required)
Work Location: In person