We are a growing ophthalmology practice in Plano with an opening for a Surgical Counselor. Must have experience in Ophthalmology or a medical background with sales experience. We are looking for someone who loves people and gets along well with a diverse group of individuals. Must be proficient with EMR and computer literate. We are seeking a candidate with great communication skills, a willingness to learn, compassion, dependability, professionalism, and motivation to thrive in our environment. Must have a great attitude and work ethic, and a pleasant and friendly manner with patients and coworkers.
We offer a very generous starting salary, medical and dental insurance, life insurance, paid holidays and generous time off. Please apply online.
ESSENTIAL SKILLS AND ABILITIES:
1. Excellent communication and interpersonal skills.
2. Strong organization with attention to detail.
3. Analytical problem-solving skills.
4. Demonstrated ability to meet deadlines.
5. Ability to work independently and as a team member.
6. Demonstrated computer literacy.
7. Capability of meeting patient surgical scheduling volumes as established by the physician.
8. Bilingual is a plus (English & Spanish)
RESPONSIBILITIES:
1. Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
2. Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
3. Schedules post-operative appointments as appropriate.
4. Prepares surgery folders and post-op kits.
5. Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to surgical facility.
6. Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.'
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Benefits:
- Health insurance
- Dental insurance
- Paid time off
Work Location:
Schedule:
- Monday through Friday
- No weekends
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
Work Location: In person