Rootstock Wine Bar, located in the heart of Los Gatos seeks servers and wine professionals to join a team. Are you the type of person that thrives on the excitement of working in a fast paced environment? An avid wine enthusiast, eager to further your education in the world of viticulture? A seasoned vet in the restaurant industry, looking for your next home? If so, we'd be delighted to meet with you to discuss employment opportunities with our team!
General Responsibilities
- Prepares the tables, laying out napkins, glassware, plate-ware and utensils, performing all other preparation tasks.
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items…etc.
- Direct customers to their tables, present and walk the customer through the menu, suggest dishes, display wine knowledge and help guest with selection, inform customers about food preparation details, communicating specific customer needs to the cooks.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, bussing tables, replenishing utensils, refilling glasses, running food.
- Prepare wines BTG or bottle service to your customers table.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting.
- Work well with others and practice great team work
- Adhere to grooming and appearance standards consistently
QUALIFICATIONS
Experience/Knowledge
- Minimum 2 years’ serving experience in a fast paced, reputable restaurant setting or
- Minimum 2 years of sales experience in a wine retail setting
- General understanding of different wine varietals and regions
Skills/Aptitudes:
- Professional communication skills are required.
- Ability to take direction.
- Ability to work in a team environment.
- Ability to work calmly and effectively under pressure.
- Must have problem solving abilities, be self-motivated and organized.
- Commitment to quality service, and food and beverage knowledge.
License/Qualifications:
- Food Handlers permit required.
- Must be able to work nights, weekends and some holidays.
- Must be able to speak, read and understand all staffing communications.
- Level 1 Sommelier, CSW, CMS certifications are encouraged
ADA Information Physical Requirements
- Ability to speak and hear
- Close and distance vision
- Identify and distinguish colors
- Frequent walking with some standing at times
- Will walk for long periods of time, possibly extended distances
- Frequently lifts/carries up to 25 lbs
- Occasionally lifts/carries up to 50 lbs
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- Able to reach hands and arms in any direction and kneel and stoop repeatedly Working Conditions
- May be indoor or outdoor setting depending on outlet
- Varied weather conditions are expected
- Will work near moving or mechanical parts
- May work near toxic/caustic chemicals and with fumes or airborne particles.
- Varying schedule to include evenings, holidays and extended hours as business dictates
Job Types: Full-time, Part-time
Pay: $25.00 - $50.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Upscale casual restaurant
Shift:
Weekly day range:
Experience:
- serving: 3 years (Required)
License/Certification:
- Food Handler Certification (Required)
- Certified Sommelier (Preferred)
- WSET (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person