**Housekeeping Manager Position in Saratoga, Wyoming**
**Summary:**
The Housekeeping Manager is responsible for managing all housekeeping functions and staff to ensure property guest rooms, public spaces, and employee areas are clean and well-maintained. Areas of responsibility include Housekeeping, Public Areas, Recreation, and Laundry. The manager directs and works with the team to successfully execute all housekeeping operations, aiming to continually improve guest and employee satisfaction and maximize the financial performance of the department. They ensure brand and White Lodging standards and procedures are followed.
**Responsibilities:**
- Train all team members on essential tasks and ensure adherence to uniform and grooming standards.
- Conduct daily shift meetings, motivate, inform, and listen to staff.
- Maintain cleanliness and orderliness of public areas, staff vehicles, and back-of-house areas.
- Complete and reconcile GRA productivity tools and reports, and inspect units daily for quality.
- Monitor guest requests in the PMS system and enhance guest stays with surprises.
- Maintain departmental and guest supplies, including linen par levels and room amenities.
- Foster associate satisfaction through meetings, social engagements, and recognition programs.
- Attend daily leadership stand-ups and ensure adherence to brand standards.
- Conduct fair and timely performance appraisals, recruit staff, and follow disciplinary procedures.
- Collaborate with other departments for floral maintenance, unit touches, and maintenance monitoring.
**Qualifications:**
- Strong leadership and team management skills.
- Effective communication and motivational abilities.
- Attention to detail and ability to maintain high standards of cleanliness and order.
- Experience in housekeeping management.
- Knowledge of housekeeping operations and procedures.
- Ability to manage budgets and financial performance.
- Proficiency in using PMS and other relevant systems.
- Commitment to enhancing guest and employee satisfaction.
- Ability to collaborate with other departments effectively.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Application Question(s):
- This position is located in Saratoga, Wyoming. Are you willing to relocate?
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Saratoga, WY: Relocate before starting work (Required)
Work Location: In person