Overview:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in the hospitality industry. The ideal candidate will have a passion for guest services and possess excellent communication skills. This position offers an exciting opportunity to work in a dynamic hotel environment.
Responsibilities:
- Perform night audit duties including reconciling daily transactions and preparing reports
- Greet guests in a friendly and professional manner
- Check guests in and out, handling reservations and cancellations
- Answer phone calls and provide information to guests
- Assist with guest inquiries, requests, and complaints
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications:
- Experience in night audit or front desk operations preferred
- Strong customer service skills with a focus on guest satisfaction
- Bilingual proficiency is a plus
- Knowledge of hotel operations and hospitality management
- Excellent phone etiquette and communication skills
- Ability to multitask in a fast-paced environment
- Multilingual abilities are advantageous
This position offers an exciting opportunity for individuals passionate about the hospitality industry. If you are a customer service-oriented individual with a desire to excel in a hotel setting, we invite you to apply for the Front Desk Clerk/Night Auditor position.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Parsippany, NJ 07054 (Required)
Ability to Relocate:
- Parsippany, NJ 07054: Relocate before starting work (Required)
Work Location: In person