· Greets patients in the office and via telephone in a friendly, caring, and professional manner
· Schedule all procedures ordered in an accurate and efficient manner
· Explains prior preparatory requirements in person and provides patient with a packet containing pertinent information specific to that procedure.
· Ensures that all orders remain current, pre-cert requests are forwarded and applicable notes are entered
· Knowledge of the insurance benefit verification process to communicate applicable physician and facility benefit estimates provided by an applicable software program to the patients in a thorough and professional manner
· Collects applicable physician and facility responsibility preferably at the time of scheduling, posts payments collected into the practice EMR software.
· Consistently reviews and maintains physician schedules, and keeps open lines of communication regarding any schedule changes or issues with the applicable staff members
· Answering and/or appropriately routing all calls, voicemails and addresses telephone encounters on a daily basis consistently
· Completes accurate daily closing procedures and balances all patient collections received at the end of each day.
· Responsible for maintaining all supplies needed for job function
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Free flu shots
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
- Wellness program
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical office: 1 year (Required)
- EMR systems: 1 year (Required)
- Medical scheduling: 1 year (Required)
- Medical collection: 1 year (Required)
- Customer service: 1 year (Required)
Location:
- Marietta, GA 30067 (Required)
Ability to Commute:
- Marietta, GA 30067 (Required)
Work Location: In person