The City Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The City Manager is responsible for all aspects of operating a large or complex parking facility including: staff management, revenue control, safety, and client relations.
Location: Legoland, Los Angeles, CA.
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Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
- Recruit, select, and train new employees; develop onboarding plan for new employees to ensure success.
- Act as the main point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship.
- Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
- Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
- Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
- Prepare daily, weekly, and monthly operating reports as required.
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
- Immediately respond to reports of accidents, incidents or safety concerns.
- Communicate professionally at all times with guests, client, and teammates.
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At least 18 years of age
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in account management and revenue collection
- Previous supervisory experience
- Previous experience in the parking industry, preferred
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(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.