Summary
Every full-time, regular part-time, or part-time sales associate is responsible for the proper and efficient operation of his or her shift, within company policy and under the direction of store management and/or company executives, in such a manner as to ensure the increased profitability of the company. The term “sales associate” applies to all store associates (full, regular, and part-time) except “customer service associates”, “service coordinator”, and store management.
Duties and Responsibilities
- Gives all customers prompt and courteous service.
- Is product knowledgeable and offers recommendations to customers when appropriate.
- Knows the different attractions of the general area. Information such as: bus schedules, hula shows, special activities, etc.
- Performs specific tasks as assigned by Store Management.
- Assists Store Management in maintaining a ready-for-business store appearance at all times.
- Follows the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
- Is familiar with and periodically reviews the Employee Handbook, Training Manuals, Checkout Manual, and Master Work board.
- Follows all procedures and regulations concerning all aspects of merchandise handling and cash handling as outlined in the Company’s Training Manuals.
- Operates shift within Company guidelines to achieve sales and profits.
Knowledge, Skills and Abilities required
- Rings all sales as discussed in the Checkout Manual and Training Manuals.
- Properly utilizes Declaration Form 99.
- Accurately posts price changes, markups and markdowns, store use of merchandise, damage and rejected merchandise, lost sale reports, want books, employee purchase forms, and photo works, within established company guidelines.
- Completes all necessary receiving forms (vendor check-in) within established company guidelines.
- Completes incoming invoices with cost codes and retail prices from stock control cards.
- KNOWLEDGE OF CUSTOMER SERVICE STANDARDS AND PROCEDURES.
Personnel
- Advises Store Manger of any personnel situations or policy violations having an adverse effect on store operating performance.
- Refer all inquiries concerning past or present employees to the Human Resource Department.
- Is always safety conscious. Prevent accidents by reminding and informing fellow associates of any existing or potential safety hazard. Reports all safety concerns to the Store Manager.
Security
- Share the responsibility for controlling the inventory in the store.
- Follows company policy with regard to excessive cash in registers (pull guidelines) and as directed by the Store Manager.
- Follows correct receiving and vendor check-in procedure as defined in the Training Manuals and as directed by Store Management.
- Protects company assets at all times.
Merchandising
- Keeps coolers, soda bins, store shelves, and displays fully stocked and fronted at all times.
- Properly cleans and maintains equipment and prepares products such as coffee, fountain drinks, deli foods, etc., as directed by Store Management.
Maintenance
- Keeps store floors clean at all times, with specific responsibility being assigned by Store Management.
- Keeps sidewalk and entrance of store clean and inviting.
- Cleans floor mats and ashtrays as directed by Store Management.
- Wipe down refrigerator, freezer, and ice cream boxes daily.
- Clears aisles on selling floor of boxes and merchandise.
- Cleans windows, floors, shelving, counters, refrigeration, and gas pumps to ensure they remain clean at all times.
- Immediately advises Store Manager of any maintenance problems.
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- POS: 1 year (Required)
- Sales: 1 year (Required)
- Basic math: 1 year (Required)
- Cashiering: 1 year (Required)
Work Location: In person