GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Description:
The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.
Responsibilities:
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Maintain positive resident relations through outstanding service
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Participate in the daily operations of the property
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Process leases and accompanying paperwork
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Displaying high levels of service through email responses, social media outreach and phone communications
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Assist with leasing events and activities
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Participate in resident retention events and activities
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Actively participate in the GMHgo initiative
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Participate in after-hours on-call rotation
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Thorough knowledge of office applications and company policies
Characteristics and Qualifications:
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Customer service experience
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Outgoing, kind and generous personality, & an enthusiasm for service
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Active knowledge of online Social Media and social presence avenues
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Strong organizational and administrative abilities as well as, excellent communication and people skills
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A passion to serve residents, parents, vendors, and colleagues
Visit our new website https://www.gmhcommunities.com/
GMH Communities is an Equal Opportunity Employer
Minorities, Females, Veterans, individuals with disabilities and all members of the LGBTQ community are encouraged to apply